Orbit South

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Supporting People

What is ‘Supporting People’?

The main purpose of the Supporting People programme is to provide funding for support services to protect vulnerable people.

Local authority Supporting People teams hold funds that can be used to help towards supporting people in their homes. What they agree to support may differ in each area. They have contracts with providers (Orbit South is a provider of support) and review the services you receive to ensure you are getting the best possible service at the best possible cost.

What support can be funded by Supporting People?

Currently, Supporting People in some areas will fund:

  • Emergency alarm call facility, which includes the services of call centre staff, maintenance of the system and telephone lines linked to the system 
  • The services of sheltered housing staff, which includes daily contact when required Monday to Friday, 24 hour response calls made via the alarm facility, welfare checks, contact with other agencies to ensure continued independent living in the scheme. 
  • Floating support services

Will there be any changes under Supporting People and what change could there be for me?

As with all Government funding, change is inevitable. The Supporting People teams are trying to fund other vulnerable older people (who do not live in sheltered housing) within the same budgets that they have at the moment.

This could mean that some of the services we support you in may not be paid for by Supporting People in the future. However, these changes should be over time and if this should occur we will speak with you in order to see how we might change the service we give to you at no further cost. Or you may decide you wish to pay for a particular service yourself.

For further information click here www.spkweb.org.uk

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